Refund policy

Returns & Exchanges

30-Day Return Policy

We want you to feel confident shopping with Beach Bloom Jewelry. If you’re not completely satisfied with your purchase, you can request a return within 30 days of the delivery date for a refund or store credit.

All return requests must be approved before sending any item back to us.

Condition Requirements

To qualify for a return, items must be unused, unworn, and in their original packaging. This includes all accessories, tags, and any free gifts received with the order.

Return Shipping

Return shipping costs are the responsibility of the customer. Beach Bloom Jewelry does not provide prepaid return labels. A valid tracking number must be provided as proof of return.

Refunds

Once we receive and inspect your returned item(s), we will process your refund within 2 business days to your original payment method. Refunds are based on the amount paid after any discounts or promotions. Your bank may take additional time to process and display the refund in your account.

Exchanges

If you wish to exchange an item, we will issue store credit once the returned item is received and approved. You can then place a new order for the item of your choice.

Gifts and Gift Cards

Gifted items may be exchanged for store credit within 30 days but are not eligible for a cash refund. Gift cards are non-refundable and cannot be canceled once issued.

Promotions & Bundles

Bundles: Return all items together for a full refund. Partial bundle returns will reflect the adjusted value of individual items.

Promotional Sets (e.g., Buy 2 Get 1 Free): Return the full set for a full refund. For partial returns, discounts will be recalculated accordingly.

Note: Mystery products and free promotional gifts cannot be returned, refunded, or exchanged.

How to Start a Return

To initiate a return or exchange, please email info@beachbloomjewelry.com with:

  • Your order number

  • The item(s) you wish to return or exchange

  • If it’s a gift exchange, provide as much information as possible about the original order (name, email, shipping address, etc.)

Once approved, we’ll guide you through the next steps.